Shipping policy
Delivery
Your package will be delivered within 7 working days after you place an order. We ship our packages with Yurtiçi Kargo & UPS (for Worldwide shipping) and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Please note that we are unable to change a delivery address once the order has been dispatched and we will not ship your package again if you weren't able to collect your package.
International Shipping
We offer free International Shipping to the all orders over $300 / €250.
UPS carries our International deliveries, and you 'll receive a tracking number once your order leaves our distribution centre for use on the UPS website.
We Ship all international orders on a Delivery Duty Unpaid basis. This means price are exclusive of all taxes and duties, including UK VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information. Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5 working days. Working days do not include weekends or public holidays. Outlying areas may take longer.
CUSTOMS , TAX & DUTY
For deliveries (which includes the Chanel Islands), we operate on a DDU (Delivered Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on delivery of your order.
These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.